1
Place the carrying bag of the FloorRiser Active next to the patient and unzip it.
User Manual · LAPLAB.000.050-R3-eng · August 2026
FloorRiser Active User Manual
Everything in the printed manual, as one page: safety, setup, the nine steps from floor to standing, care, troubleshooting, specifications and warranty.
Welcome to your FloorRiser Active.This page is the complete user manual. Read the Safety chapter before first use, then follow the nine steps in Using the FloorRiser Active. Use the chapter bar above to jump, or search for any word.
Chapter 1Introduction
About this manual
This manual contains the information needed to operate FloorRiser Active by SitnStand. Please read and understand this manual before operating the FloorRiser Active. If any part of this manual is unclear, contact your supplier or Life Assistant customer service for clarification.
FloorRiser Active product overview
The SitnStand FloorRiser Active is a portable inflatable cushion that is safe, simple and easy to operate, designed to assist people who have falling issues and help them get from a sitting position on the floor to a sitting/standing position with the help of a caregiver, spouse or an EMS team. It is comprised of an electronic control system, multiple air valves, multiple air-sealed layers, a rechargeable battery and an air pump that inflate or deflate as required to assist in standing up with minimal help needed. Each phase of inflation and/or deflation is controlled by the user or caregiver, spouse or EMS team by pushing a button. Suitable for the home healthcare and emergency medical services (EMS) environment / ambulances.
Contents
- 1 FloorRiser Active unit
- 2 Li-ion 14.4 VDC rechargeable batteries
- 1 wall battery charger with 1 m cable and connector
- 1 user manual
Warnings, cautions and notes
Three types of special messages appear in this user manual:
WARNING indicates the possibility of injury to the patient or operator.
CAUTION indicates a condition that may cause equipment malfunction.
NOTE provides other important information.
Conditions for use
Intended use
The FloorRiser Active helps people rise from a sitting position on the floor to a standing position with minimal external assistance. It elevates them to a comfortable sitting height of approximately 75 cm (29.5 in). From this sitting position, users can then easily complete the standing process.
Intended users
The FloorRiser Active is intended to be used by elderly people and/or people with compromised mobility or difficulties that may cause them to fall, and/or for every person who needs help rising from the floor.
Contraindications
- Do not use the FloorRiser Active while under the influence of narcotics or alcohol.
- Do not use the FloorRiser Active while holding a child or infant.
- Do not use the FloorRiser Active inside a vehicle.
- Do not use the FloorRiser Active without clothing.
- If you have a cognitive impairment, use the FloorRiser Active only with the assistance of a caregiver.
Chapter 2Safety
General warnings and cautions
WARNING: DO NOT USE BEFORE READING AND UNDERSTANDING THIS MANUAL.
WARNING: The medical state of the person requiring lifting must be assessed before the product is used.
WARNING: To maintain stability, the assisting person must stand behind the seated user and provide support.
WARNING: Make sure the surface on which the device will be placed is free from sharp objects.
WARNING: To avoid the potential of electrical shock, use only the designated charger provided with the device. Use of any other charger may cause an electrical and/or electromagnetic hazard.
WARNING: To avoid the potential of electrical shock, disconnect the power supply from the electrical outlet before cleaning.
WARNING: To avoid the potential of electrical shock, contact your seller or Life Assistant Ltd. if a malfunction occurs.
WARNING: Do not inflate under a table or other object that will interfere with inflation of the cushion.
NOTE: The only user-serviceable component in the system is the battery.
CAUTION: Changes or modifications not expressly approved by Life Assistant Ltd. can affect the safety and effectiveness of the system, and will invalidate the system's warranty.
CAUTION: Do not operate with damaged cords or plugs. If damaged, please contact the company.
CAUTION: At the end of its useful life, the system and battery must be disposed of in accordance with local laws and/or regulations regarding electrical and electronic equipment.
NOTE: No periodic maintenance or calibration is required to maintain Basic Safety and Essential Performance with regard to EM disturbances during the expected service life of 5 years.
Chapter 3Labels and symbols
These symbols appear on the device, the battery, the charger and the packaging.
MDMedical Device
SNSerial Number
REFCatalog Number
User Manual (read the instructions)
Keep Dry
Manufactured by
Not for general waste. Special requirements for Waste of Electrical and Electronic Equipment (WEEE Directive)
Caution
Information
CECE Mark
EU REPAuthorized Representative in the EU
Chapter 4Using the FloorRiser Active
4.1 Setup instructions
Setting up the FloorRiser Active is performed by the caregiver, spouse or EMS team member. The setup consists of three steps:
- Charging the battery for the first time.
- Placing the FloorRiser Active on an appropriate surface.
- Connecting the battery.
A. Charging the battery for the first time
Charge the battery for at least 12 hours before use:
- Remove the battery from the box.
- Plug the battery charger into an electric wall socket.
- Connect the battery charger connector to the battery charging socket.
- While the red light is on, the battery is not fully charged.
- When the green light is on, the battery is fully charged.
NOTE: To prevent falling over any tangled cable, place the battery close to the charger.
B. Placing the FloorRiser Active on an appropriate surface
When placing the FloorRiser Active on a surface, the surface should be flat, stable and without fragments or sharp objects that could damage the device.
C. Connecting the battery
Slide the charged battery into its place within the air supply unit, as illustrated in Figure 3.
The device is now in standby mode and is ready for use.
4.2 Controller indicator modes
1. Standby / working indicator
Standby modeThe green light flashes slowly (about once per second). The device is ready for use.
Working modeThe green light flashes quickly (about 5 times per second). The device is operating; while in this mode the buttons will not respond.
2. Low battery indicator
Mode 1Orange light is ON and the working light is FLASHING. Battery is running low. Please recharge soon.
Mode 2Orange light is ON and the working light is OFF. Battery is empty. There is insufficient power to operate the air pump.
MalfunctionThe red light flashes. The device has identified a system fault. See the Troubleshooting chapter.
4.3 Using the FloorRiser Active, 9 steps
2
Be aware that the air supply unit and remote control are at the far side of the patient.
3
Place the battery into the designated place in the air supply unit (the battery can be found in the small case). See Figure 6.
4
If necessary, help the patient to sit at the designated place on the device, and make sure the person is sitting at the center of the device.
5
The caregiver, spouse or EMS team member needs to stand behind the patient for support. Start inflating the system by pressing and releasing the upper arrow on the remote control. The system will inflate one stage, then stop and wait until you press again.
NOTE: Ensure patient comfort and consent before each inflation.
6
Help the person stand up.
7
Deflation. Press and hold the deflation button until you hear the system begin to pump out the air (about 5 seconds). The process will be complete after approximately 2.5 minutes.
NOTE: Don't keep the FloorRiser Active in an inflation mode for more than 30 minutes.
8
After complete deflation, remove the battery and charge it for the next use. After the battery is charged, put it back in the designated case.
9
Put the air supply unit and remote control on the pillow and fold the device. Please make sure the pipes are smoothly curved into a round shape and do not bend or kink. Close the zipper and store the carrying bag back in its storage space.
4.4 Charging the battery
- Plug the battery charger into an electric wall socket.
- Connect the battery charger connector to the battery charging socket.
- While the red light is on, the battery is not fully charged.
- When the red light on the charger changes to green, the battery is fully charged.
Chapter 5Maintenance
In order to maintain the FloorRiser Active, please note the following:
- Use a soft, dry brush to clean the surfaces.
- Disinfection: clean surfaces using a disinfecting wipe or a 0.5% sodium hypochlorite solution applied via a damp cloth. After a 3-minute contact time, wipe the surface with a clean, water-moistened cloth to remove residues and allow to air dry completely.
- Make sure that the surface is completely dry before packing the device.
- Do not iron the surface.
- Use a damp cloth to clean the plastic surfaces (e.g. air supply unit).
- Do not use solvents or cleaning agents for cleaning.
- The use of liquids should generally be avoided.
- Always keep the FloorRiser Active dry.
- The device is maintenance-free and does not require any service.
- Do not leave the device inflated for more than 30 minutes.
WARNING: To avoid potential of electric shock, disconnect the power supply from the electrical outlet before cleaning.
WARNING: To avoid the potential of electric shock, contact your seller or Life Assistant Ltd. if a malfunction occurs.
NOTE: The only user-serviceable component in the system is the battery.
NOTE: No part of the system should be immersed in water or other liquids.
NOTE: Never spray or otherwise apply any cleaning fluid directly into the openings or seams of the system. Always apply the cleaning fluid to the cloth instead.
Chapter 6Troubleshooting
Before addressing the troubleshooting table, please check and confirm the following:
- The battery is attached to the FloorRiser Active.
- The battery is charged (low battery indicator is Off, standby/ready indicator is On).
Basic troubleshooting
When addressing a malfunction, as an initial action please follow Step 1 described below. In case of an unresolved malfunction, follow Step 2.
MalfunctionStep 1Step 2
Battery not chargingStep 1Charge the batteryStep 2Contact your seller or Life Assistant LTD (SitnStand)
No light on the controllerStep 1Charge the batteryStep 2Contact your seller or Life Assistant LTD (SitnStand)
Product is not working when pressing the controllerStep 1Charge the batteryStep 2Contact your seller or Life Assistant LTD (SitnStand)
Does not deflateStep 1Charge the batteryStep 2Contact your seller or Life Assistant LTD (SitnStand)
Does not inflateStep 1Charge the batteryStep 2Contact your seller or Life Assistant LTD (SitnStand)
Air leakingStep 1Contact your seller or Life Assistant LTD (SitnStand)
Red triangle light and the green light on the controller are flashingStep 1Press the two remote control buttons (up and down arrows) simultaneously for 10 seconds to reset the systemStep 2Contact your seller or Life Assistant LTD (SitnStand)
For more information
Life Assistant LTD (SitnStand)
6 HaParsa St. Afula, 1829306 ISRAEL
email: info@sitnstand.com
web: www.sitnstand.com
NOTE: If you experience any unusual symptoms, discomfort, or difficulties while using the device, stop using it and consult a healthcare professional.
Any serious incident (i.e. major injury) that has occurred in relation to the device should be reported to the manufacturer and to the competent authority of the Member State in which the user is established.
Chapter 7Operating specifications
NOTE: Unless otherwise indicated, all specifications are subject to change without notice. Specifications and test methods will be made available upon request.
7.1 Environmental
Transport and storage environment
Temperature range−25 °C to +70 °C (−13 °F to 158 °F)
Relative humidity rangeWithout relative humidity – 93%
Operation environmental conditions
Temperature range+5 °C to +40 °C (41 °F to 104 °F)
Relative humidity range15% to 93%, with no condensation
Atmospheric pressure700 – 1060 hPa (10.15 – 15.37 psi)
Transport altitude0 – 12,000 meters (0 – 40,000 feet)
7.2 Electrical
Battery typeLithium-Ion rechargeable, 14.4 V, 2.9 Ah, 42 Watt
Operation voltage14.4 VDC
Charger input100 to 240 VAC
Charger output16 VDC, 0.5 A (8 W)
Frequency50 – 60 Hz
Battery lifeSee limited warranty section
CAUTION: At the end of its useful life, the system and battery must be disposed of in accordance with local law and/or code concerning electrical and electronic equipment. Do not discard to standard trash bin.
7.3 Physical and operational
Seat footprint, deflated70 × 70 cm (28 × 28 in)
Seat footprint, inflated57 × 52 × 75 cm (22 × 20 × 29.5 in)
Carrying package dimensions80 × 30 × 18 cm (31 × 12 × 7 in)
Product weight7.7 kg (17 lbs) opened; 10 kg (22 lbs) packed in the backpack
Max supported weight272 kg (600 lbs)
Nominal operation timeInflation ~3.5 min
Deflation ~2.5 min
Deflation ~2.5 min
Control mechanismUp / down pushbutton
Green LED: system ready
Yellow LED: low battery
Red LED: error
Green LED: system ready
Yellow LED: low battery
Red LED: error
Air capacity35 kPa (5 psi)
Device lifetime5 years
Chapter 8Limited warranty
Warranty period by user type
Life Assistant Ltd. guarantees this product to be free from defects in materials and workmanship under normal use and service conditions. The warranty period depends on the classification of the purchaser:
- Private consumer (personal/domestic use): two (2) years from the date of purchase.
- Commercial customer (institutional/professional use): two (2) years from the date of purchase.
Scope of coverage
The guarantee covers defects in the system, assemblies, components, and labor required to repair such defects.
Exclusions
This guarantee is not valid in cases of:
- Abnormal wear and tear.
- Willful damage, neglect, or misuse.
- Unauthorized repair, modification, or alteration of the product, or any of its parts or accessories.
- Damage caused by failure to follow the instructions for use (IFU).
Statutory rights and claim validation
The following statements do not affect the consumer's statutory rights. This product is sold on the understanding that in the event of any defect of manufacture or material appearing within the applicable warranty period (2 years from the date of purchase), the defect will be rectified free of charge. Condition for claim: valid evidence of the date of ownership (e.g., invoice, delivery note) must be provided. The user must demonstrate that the defect is not attributable to accidental damage (in transit or otherwise), misuse, or unauthorized repair.
Your product record
Keep these details for any warranty claim:
Product serial number
Battery serial number
Location of purchase
Date of purchase
Delivery note / invoice no.
Chapter 9EMC statement
Electromagnetic compatibility declarations and test tables, as required for medical electrical equipment. Mainly relevant for institutions, installers and regulators.
Warnings
WARNING: Use of this equipment adjacent to or stacked with other equipment should be avoided as it may result in improper operation. If such use is necessary, this equipment and the other equipment should be observed to verify that they are operating normally.
WARNING: The use of accessories, transducers and cables other than those specified or provided by the manufacturer of this equipment may result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment, resulting in improper operation.
WARNING: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) from any part of the FloorRiser, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment may occur.
WARNING: The Essential Performance includes controlled inflation/deflation and prevention of unintended motion. If Essential Performance is lost or degraded due to severe EM disturbances, the device will safely halt operation without sudden pressure loss. The operator should reset the device using the power switch once away from the EM source.
WARNING: Temporary flicker of status LEDs or a minor delay in button response time (< 2 seconds) during high EM exposure is considered acceptable degradation and does not affect basic safety or essential performance.
WARNING: If electromagnetic interference is experienced, the operator should increase the physical distance between the FloorRiser and the interfering equipment, or relocate the device to an area with lower EM disturbance. The maximum recovery time following a transient phenomenon is less than 2 seconds (automatic self-recovery).
Electromagnetic emissions
- FloorRiser Active is intended for use in the electromagnetic environment specified in the following tables. This is not a life-sustaining device.
- The user and/or installer of the device must ensure that it is used in such an environment.
The FloorRiser Active was tested according to the recommendations of TR 60601-4-2: Medical electrical equipment – Part 4-2: Guidance and interpretation – Electromagnetic immunity: performance of medical electrical equipment and medical electrical systems.
| Emissions test | Compliance | Electromagnetic environment – guidance |
|---|---|---|
| RF emissions CISPR 11 | Group 1, Class B | The FloorRiser uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment. |
| Harmonic emissions IEC 61000-3-2 | N/A | The FloorRiser is suitable for use in all establishments other than domestic, and may be used in domestic establishments and those directly connected to the public low-voltage power supply network that supplies buildings used for domestic purposes, provided the following warning is heeded: Warning: this equipment/system is intended for use by healthcare professionals only. This equipment/system may cause radio interference or may disrupt the operation of nearby equipment. It may be necessary to take mitigation measures, such as re-orienting or relocating the FloorRiser or shielding the location. |
| Voltage fluctuations and flicker IEC 61000-3-3:2013 | Complies |
| Immunity test | IEC 60601 test level | Compliance level | Electromagnetic environment – guidance |
|---|---|---|---|
| Electrostatic discharge (ESD) IEC 61000-4-2 | 8 kV contact; 2, 4, 8, 15 kV air | 8 kV contact; 2, 4, 8, 15 kV air | Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30%. |
| Electrical fast transient/burst IEC 61000-4-4 | 2 kV for power supply lines; 1 kV for input/output lines | N/A (battery operated) | Mains power quality should be that of a typical commercial or hospital environment. |
| Surge IEC 61000-4-5 | 1 kV line(s) to line(s); 2 kV line(s) to earth; 2 kV signal input/output to earth | N/A (battery operated) | Mains power quality should be that of a typical commercial or hospital environment. |
| Voltage dips, short interruptions and voltage variations on power supply input lines IEC 61000-4-11 | 0% UT; 0.5 cycle at 0°, 45°, 90°, 135°, 180°, 225°, 270° and 315°. 0% UT; 1 cycle and 70% UT; 25/30 cycles. Single phase at 0°. 0% UT; 250/300 cycles | N/A (battery operated) | Mains power quality should be that of a typical commercial or hospital environment. If the user of the FloorRiser requires continued operation during power mains interruptions, it is recommended that the FloorRiser be powered from an uninterruptible power supply or a battery. |
| Power frequency (50/60 Hz) magnetic field IEC 61000-4-8 | 30 A/m | 30 A/m | Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment. |
| Conducted RF IEC 61000-4-6 | 3 Vrms, 0.15 MHz – 80 MHz; 6 Vrms in ISM bands between 0.15 MHz and 80 MHz; 80% AM at 1 kHz | N/A (battery operated) | Portable and mobile RF communications equipment should be used no closer to any part of the FloorRiser, including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter (see the separation distances table), where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey, should be less than the compliance level in each frequency range. Interference may occur in the vicinity of equipment marked with the non-ionizing radiation symbol. |
| Radiated RF IEC 61000-4-3 | 10 V/m, 80 MHz to 2.7 GHz, 80% AM at 1 kHz | 10 V/m, 80 MHz to 2.7 GHz, 80% AM at 1 kHz | |
| Proximity magnetic fields IEC 61000-4-39 | 8 A/m (30 kHz, CW); 65 A/m (134.2 kHz, pulse modulation 2.1 kHz); 7.5 A/m (13.56 MHz, pulse modulation 50 kHz) | 8 A/m (30 kHz, CW); 65 A/m (134.2 kHz, pulse modulation 2.1 kHz); 7.5 A/m (13.56 MHz, pulse modulation 50 kHz) | A FloorRiser containing magnetically sensitive components or circuitry where a separation distance of those components or circuitry of at least 0.15 m from the field sources specified in the table below is ensured by the enclosure or by the physical design of an attached accessory during intended use need not be evaluated further for immunity to proximity magnetic fields in the frequency range 9 kHz to 13.56 MHz. |
| Rated max output power of transmitter (W) | 150 kHz to 80 MHz outside ISM bands (m) | 150 kHz to 80 MHz in ISM bands (m) | 80 MHz to 800 MHz (m) | 800 MHz to 2.5 GHz (m) |
|---|---|---|---|---|
| 0.01 | 0.12 | 0.2 | 0.4 | 1 |
| 0.1 | 0.37 | 0.64 | 1.3 | 2.6 |
| 1 | 1.17 | 2 | 4 | 8 |
| 10 | 3.7 | 6.4 | 13 | 26 |
| 100 | 11.7 | 20 | 40 | 80 |
| Test frequency (MHz) | Band (MHz) | Service | Modulation | Immunity test level (V/m) |
|---|---|---|---|---|
| 385 | 380 to 390 | TETRA 400 | Pulse modulation 18 Hz | 27 |
| 450 | 430 to 470 | GMRS 460, FRS 460 | FM ± 5 kHz deviation, 1 kHz sine | 28 |
| 710, 745, 780 | 704 to 787 | LTE Band 13, 17 | Pulse modulation 217 Hz | 9 |
| 810, 870, 930 | 800 to 960 | GSM 800/900, TETRA 800, iDEN 820, CDMA 850, LTE Band 5 | Pulse modulation 18 Hz | 28 |
| 1720, 1845, 1970 | 1700 to 1990 | GSM 1800; CDMA 1900; GSM 1900; DECT; LTE Band 1, 3, 4, 25; UMTS | Pulse modulation 217 Hz | 28 |
| 2450 | 2400 to 2570 | Bluetooth, WLAN, 802.11 b/g/n, RFID 2450, LTE Band 7 | Pulse modulation 217 Hz | 28 |
| 5240, 5500, 5785 | 5100 to 5800 | WLAN 802.11 a/n | Pulse modulation 217 Hz | 9 |
| Test frequency | Modulation | Immunity test level (A/m) |
|---|---|---|
| 30 kHz | CW | 8 |
| 134.2 kHz | Pulse modulation 2.1 kHz | 65 |
| 13.56 MHz | Pulse modulation 50 kHz | 7.5 |
| Immunity test | IEC 60601 test level | Compliance level | Electromagnetic environment – guidance |
|---|---|---|---|
| Electrostatic discharge (ESD) IEC 61000-4-2 | 4 kV contact; 2, 4, 8 kV air | 4 kV contact; 2, 4, 8 kV air | Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30%. |
| Power frequency (50/60 Hz) magnetic field IEC 61000-4-8 | 3 A/m | 3 A/m | Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment. |
| Radiated RF IEC 61000-4-3 | 3 V/m, 80 MHz to 2.7 GHz, 80% AM at 1 kHz | 3 V/m, 80 MHz to 2.7 GHz, 80% AM at 1 kHz | Portable and mobile RF communications equipment should be used no closer to any part of the equipment, including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey, should be less than the compliance level in each frequency range. Interference may occur in the vicinity of equipment marked with the non-ionizing radiation symbol. Note: no deviations from the 60601-4-2 standard. |
| Test frequency (MHz) | Band (MHz) | Service | Modulation | Immunity test level (V/m) |
|---|---|---|---|---|
| 385 | 380 to 390 | TETRA 400 | Pulse modulation 18 Hz | 6 |
| 450 | 430 to 470 | GMRS 460, FRS 460 | FM ± 5 kHz deviation, 1 kHz sine | 9 |
| 710, 745, 780 | 704 to 787 | LTE Band 13, 17 | Pulse modulation 217 Hz | 3 |
| 810, 870, 930 | 800 to 960 | GSM 800/900, TETRA 800, iDEN 820, CDMA 850, LTE Band 5 | Pulse modulation 18 Hz | 9 |
| 1720, 1845, 1970 | 1700 to 1990 | GSM 1800; CDMA 1900; GSM 1900; DECT; LTE Band 1, 3, 4, 25; UMTS | Pulse modulation 217 Hz | 9 |
| 2450 | 2400 to 2570 | Bluetooth, WLAN, 802.11 b/g/n, RFID 2450, LTE Band 7 | Pulse modulation 217 Hz | 9 |
| 5240, 5500, 5785 | 5100 to 5800 | WLAN 802.11 a/n | Pulse modulation 217 Hz | 6 |
Note: no deviations from the 60601-4-2 standard.