Returns

1. Return Window: You have 30 calendar days from the date of receipt to return your item.
2. Product Condition: To be eligible for a refund, the product must be:
   • Clean
   • Undamaged
   • In its original packaging
3. Proof of Purchase: You must provide a receipt or proof of purchase with your return.
4. Trial Period: We understand the importance of trying the product, which is why we offer this 30-day return window.

Please note that all these conditions must be met to qualify for a refund. If you have any questions about our return process, please contact our customer service team.

Refunds

1. Inspection: Upon receiving your returned item, we will inspect it promptly.
2. Notification: We’ll inform you that we’ve received your return and update you on its status after inspection.
3. Approval: If your return is approved, we’ll process a refund to your original payment method.
4. Refund Timing:
   • We’ll initiate the refund immediately after approval.
   • The time it takes for the refund to appear in your account depends on your card issuer’s policies.
5. Credit Card Refunds: The refund will typically appear on your statement within 5-10 business days, but this can vary by card issuer. 

Please note: Keep your return tracking number until the refund process is complete.

Shipping

• Within 30 days: We cover the cost of return shipping.
• After 30 days: If we accept a return as an exception, you are responsible for return shipping costs.
  
  

Non-Refundable Costs

• Original shipping costs (if applicable) are non-refundable in all cases.
  
  

Contact Us

For any questions about returns or our policies, please reach out:

• Phone: 877-705-4570
• Email: [email protected]
• Address: Harod St 8, Afula 1871208, Israel
  
  

Our customer service team is ready to assist you with the return process or any other inquiries you may have.

Business Hours: Sun to Thurs from 8am to 5pm EST